Quick version: try us for 30 days. If it's not for you, message us and we'll send your money back. No forms, no hoops.
The promise
Every new Strong 8K IPTV subscription comes with a 30-day money-back guarantee. If you're not happy in your first 30 days — for any reason — just ask and we'll refund you in full.
The 30 days start on the day we send you your credentials. It applies to your first order on the account.
How to ask
WhatsApp is fastest. Email also works.
- WhatsApp: Message us on WhatsApp (+447868160602)
- Email: [email protected]
Just include your order ID (looks like ORD-XXXXXXXX) and the email you used to buy. That's it.
When you'll see it back
- Crypto: usually 1–3 days, sent back to the wallet you paid from.
- Card / PayPal: 5–10 days, depending on your bank.
- Bank transfer: 3–7 days inside the EU/UK, a bit longer for international.
Small print
The few situations where the 30-day guarantee doesn't apply:
- Renewals — only your first order is covered.
- Reseller credit packs once you've started spending the credits.
- Free trials (there's nothing to refund).
- Accounts we had to close because of credential sharing or other abuse.
Quick note on chargebacks: please talk to us first. We'll almost always sort things out faster than your bank can — and skipping that step makes it harder for us to help you in the future.
Still have questions?
Hit us up on WhatsApp or email [email protected]. Real people, average reply under 5 minutes during business hours.
Tweaks to this page get a date bump at the top. Big changes get a heads-up by email or a site banner. Questions any time? See above. Service basics live on a separate page.